Managed Services Provider That Help You Grow Your Business
300+ experts across the globe support you in getting more new clients and stopping losing sales opportunities due to Managed complexities.
Your Partner for Managed Services:
- IT Assets Management
- Network Design and Maintenance
- Project Management
- Global Field Services
- Service Desk Services
- Remote-Support
Contact Us Today !
Reduce Your IT Costs with Our Expert Managed Services
Sharp Brains Managed Services can help you to save money on IT costs, improve IT efficiency, access the latest IT solutions, reduce IT risk, free up resources, and get peace of mind.
Services We Offer
Device Management
Keep your devices up and running with our expert services. We repair or replace defective hardware, track and manage IT assets, deploy and configure software, update and patch software, and back up data. We also help you secure your devices from unauthorised access and malicious attacks.
We provide expert services to manage your IT devices, including:
- Repair or replace defective hardware: Our team of skilled technicians can diagnose and fix any hardware issue with your devices.
- Track and manage IT assets: We use various tools to track and manage your IT assets so you always know where and who uses them.
- Deploy and configure software: We can help you deploy and configure software on your devices so you can get the most out of them.
- Update and patch software: We can help you keep your software up to date with the latest security patches and updates.
- Backup data: We can help you back up your data so you can recover it in case of a disaster.
Assets Management
Get the most out of your IT assets with our comprehensive asset management services. We create an inventory of all your IT assets, help you determine their value, keep track of your IT asset licenses, and dispose of them in an environmentally friendly way.
We help you track and manage your IT assets, including:
- Inventory of IT assets: We create an inventory of all your IT assets, including laptops, desktops, mobile devices, printers, and more.
- Valuation of IT assets: We help you determine the value of your IT assets so you can properly insure them.
- Licensing of IT assets: We help you keep track of your IT asset licenses so you don't overspend.
- Disposal of IT assets: We help you dispose of your IT assets in an environmentally friendly way.
Network Design and Maintenance
Ensure your network is always up and running with our reliable network management services. We design and maintain your network, troubleshoot network problems, and secure your network from unauthorised access and malicious attacks.
We design and maintain your network to ensure that it is always up and running, including:
- Design of new networks: We design new networks that meet your needs.
- Maintenance of existing networks: We keep your existing networks up to date-and running smoothly.
- Troubleshooting of network problems: We troubleshoot network problems and get your network back up and running quickly.
- Security of the network: We help you secure your network from unauthorised access and malicious attacks.
Project Management
Get your IT projects done on time and budget with our experienced project management services. We help you plan, execute, and manage your IT projects from start to finish. We also help you identify and mitigate risks associated with your IT projects.
We help you plan, execute, and manage your IT projects, including:
- Project planning: We help you define the scope of your project, create a timeline, and develop a budget.
- Project execution: We help you execute your project according to plan and manage any changes.
- Project management: We help you track your project's progress and ensure it stays on budget and on time.
- Project completion: We help you complete and deliver your project to your satisfaction.
Global Field Services
In today’s digital world, businesses rely on their IT infrastructure more than ever before. That’s why it’s critical to have a reliable and experienced IT partner who can provide on-site support and expertise.
Our Global Field Services team is here to help you keep your IT infrastructure running smoothly, no matter where you are in the world. We offer a comprehensive range of field services, including:
- IMACD (Install, Move, Add, Change, and Dismantle): We can help you with all aspects of your IT infrastructure, from installation and decommissioning to moving and adding new hardware and software.
- Rack and Stack: We can help you design, deploy, and configure your IT equipment and systems, whether you're setting up a new data center or expanding an existing one.
- On-Demand Field Services: We offer 24/7 support for all your IT needs, from hardware and software support to complex network troubleshooting.
- Hardware Break Fix: We can quickly and effectively repair or replace any faulty hardware, minimizing the impact on your business.
- IT Assets Disposal: We can help you dispose of your IT assets securely and responsibly, protecting your data and the environment.
- Inventory Audit and Surveys: We can help you keep track of your IT assets and make informed decisions about your IT investments.
- EUC Support/DSS
- WIFI Surveys
Why choose our Global Field Services?
- On-site expertise: Our field technicians bring hands-on IT expertise to your location, providing swift and effective support.
- Flexible scheduling: We can tailor our services to your needs, whether for routine maintenance, troubleshooting, or emergency response.
- Optimized operations: We help you ensure that your on-site technology functions at peak performance, minimizing downtime and enhancing productivity.
- Proactive maintenance: Our technicians conduct regular inspections and preventative maintenance to catch and address potential issues before they disrupt your operations.
- Customized solutions: We adapt our field services to your organization's specific requirements, regardless of your industry.
- Data security: We prioritize data security, ensuring that on-site IT measures align with your cybersecurity policies and compliance standards.
- Efficient problem resolution: We offer rapid problem resolution, minimizing disruptions to your business operations.
- Collaborative approach: We work closely with your IT team to complement your existing capabilities and ensure a seamless IT environment.
Service Desk Services
In today’s digital-driven business landscape, ensuring uninterrupted access to IT resources is essential. Our Service Desk Services serve as your organization’s first line of defense, providing swift and expert support to resolve IT issues, answer inquiries, and keep your operations running smoothly.
Key Benefits of Our Service Desk
- Issue Resolution: Our expert technicians are ready to tackle IT problems, from software glitches to hardware malfunctions, ensuring minimal disruption to your operations.
- Technical Support: We provide guidance and support for IT-related queries, helping users navigate technology challenges.
- Incident Management: Rapid response and efficient incident resolution are at the core of our Service Desk services.
- User Training: We offer training and knowledge sharing to empower your team with IT best practices.
- IT Process Coordination: Our Service Desk streamlines IT service requests and coordinates IT processes, improving efficiency and user satisfaction.
- Proactive Problem Identification: We monitor and identify recurring IT issues, allowing for proactive problem-solving and preventing future disruptions.
- Remote Assistance: We can provide remote support, resolving issues without the need for on-site visits.
Why Choose Our Service Desk Services?
- 24/7 Availability: Our Service Desk operates round the clock, ensuring assistance whenever you need it.
- Skilled Technicians: Our team comprises skilled IT professionals with expertise in various technologies and industries.
- Customized Support: We tailor our Service Desk solutions to align with your organization's unique needs, industry requirements, and user expectations.
- Enhanced Productivity: By resolving IT issues swiftly, we help boost productivity and minimize downtime.
- Data Security: We prioritize data security and confidentiality in all interactions.
- Cost-Efficiency: Our services are designed to optimize your IT support costs while maintaining a high level of service quality.
How Our Service Desk Can Help Your Business
Our Service Desk Services can help your business in a number of ways, including:
- Improved IT support: Our team of experienced technicians can provide your users with the support they need to resolve IT issues quickly and efficiently.
- Reduced downtime: By resolving IT issues quickly, we can help you minimize downtime and keep your business running smoothly.
- Increased productivity: By freeing up your IT team to focus on more strategic tasks, we can help you boost productivity and improve your bottom line.
- Enhanced user satisfaction: By providing timely and effective support, we can help improve user satisfaction and morale.
- Reduced costs: Our services can help you optimize your IT support costs and get the most out of your IT investment.
Remote Support
In today’s fast-paced business environment, technology issues can arise at any moment. That’s where our Remote Support Services come into play, offering swift and expert IT assistance from afar. Whether you’re across the office or around the world, we’re just a click away, ready to resolve your IT challenges.
Remote support is a service that allows IT technicians to access and troubleshoot computers or devices from a remote location. This is done using secure and encrypted connections. Remote support can be used to resolve a wide range of IT issues, such as:
- Software installation and configuration
- Virus and malware removal
- Network troubleshooting
- Performance optimization
- Data backup and recovery
Benefits of Remote Support
- Convenience: Remote support is a convenient solution for busy professionals, as it eliminates the need to wait for on-site visits.
- Cost-effectiveness: Remote support is often more cost-effective than traditional on-site support.
- Reduced downtime: By addressing IT issues quickly, remote support can help minimize downtime and disruptions to business operations.
- Global reach: Remote support can be used to assist customers from anywhere in the world.
- Technical expertise: Remote support teams have a wide range of technical expertise to address various IT challenges.
Why Choose Our Remote Support Services?
- 24/7 availability: We offer round-the-clock support, ensuring that you can get help when you need it most.
- Skilled professionals: Our remote technicians are highly skilled and experienced in troubleshooting and resolving IT issues.
- Customized solutions: We tailor our Remote Support Services to your organization's specific needs, ensuring that you receive the support you need.
- User-friendly: Our remote support sessions are user-friendly and easy to initiate, even for those with limited technical knowledge.
- Minimized downtime: We understand that downtime can be costly and disruptive, so we work quickly to resolve IT issues and minimize the impact on your business.
How Our Remote Support Services Can Help Your Business
Our Remote Support Services can help your business in a number of ways, including:
- Improved IT support: Our team of experienced technicians can provide your users with the support they need to resolve IT issues quickly and efficiently.
- Reduced costs: Remote support can help you save money on IT support costs by eliminating the need for on-site visits.
- Increased productivity: By reducing downtime and providing timely IT support, we can help you boost productivity and improve your bottom line.
- Enhanced user satisfaction: By providing timely and effective IT support, we can help improve user satisfaction and morale.
If you’re looking for a reliable and experienced partner to help you manage your IT support needs, contact us today to learn more about our Remote Support Services.
Why Businesses Outsource Managed Services
Businesses that outsource Managed services improve efficiency by 45% of companies, reduce risk by 40%, and free up resources by 35%.
- To save money
- To improve efficiency
- To free up resources
- To improve security
- To gain access to new skills and expertise
Why Choose Sharp Brains?
- Proven track record of 9 years of success
- A global company with an international presence in 50+ countries
- All-in-one services save time and money
- Dynamic tech solutions for evolving industry needs.
- Committed to excellent customer service
- Market Competitive Prices
- Certified with the highest standards of quality and security
- Complaint of data protection regulations
Fully Managed Solutions Support and Consultancy
IT Managed services are a type of IT outsourcing in which a third-party provider manages and maintains a business’s IT infrastructure and systems. This can include server and network management, software deployment and maintenance, and help desk support.
Managed Services are a way for businesses to outsource their IT needs to a third-party provider. This can free up businesses to focus on their core competencies and can help to improve IT efficiency and security.
Overall, Managed services can be a valuable asset for businesses of all sizes. By outsourcing their IT needs, businesses can improve their IT efficiency, security, and uptime, while freeing up resources to focus on their core competencies.
Cloud services are a way for businesses to access computing resources, such as servers, storage, and applications, over the internet. This can be a more cost-effective and scalable way to manage IT resources than traditional on-premises solutions.
While managed services are a way for businesses to outsource their IT operations to a third-party provider. This can free up businesses to focus on their core competencies and can help to improve IT efficiency and security.