Fully customised Centra CRM for your business needs
Centra CRM by ShrapBrains helps you improve customer relationships, Increase efficiency, Better decision-making, and Enhance collaboration because it is customisable to fit the unique needs of an organisation.
Custom CRM Benefits:
- Better customer relations
- Better decisions
- Better collaboration
Centra Hub CRM: Elevating Your Business with Revolutionary Customer Relationship Management
CentraHub CRM: Your game-changing solution for customer satisfaction, optimized sales, and targeted marketing success.
Custom CRM Features
1. Security
Roles, permissions, sales team hierarchy, and territory management improve operations.
2. Sales Forecast
Predict sales over time
3. 360-degree Customer View
Complete overview of a customer by one-click
4. Marketing campaigns
Leads-driven marketing campaign
5. Campaign analytics
In-depth tracking of a campaign for actionable insights
6. Tracking of SLA performance for service calls
Smart tools to manage contracts, schedules, requests, services and assets
CRM Modules
- Service Request
- Attach multiple documents of your customer by item and Transaction
- Enquiry and Quote Management
- Managing Consignment Sales
- Order Management
- Pricing, contract management and master data management
- Contacts
- QC Requisition
- Quantity Breakups for sampling
- Rule definition for testing
- Sample and Total Test
- Campaigns
- Backward and Forward scheduling Manufacturing & Resource Planning
- Batch wise analysis
- Capacity Utilisation Vs Production Target Analysis
- Define Calendars, Capacities, Work Centres, Bills of materials, and Routes
- Reports and forecasting
- Alternate/Substitute Item Management
- Default Sales and Purchase unit by product
- Inventory Reservations
- Inventory Tracking and Transfers
- Product profiling
- Accounts Management
- Asset Acquisition and Flexi fields in Master Creation
- Asset creation with Flexi fields
- Auto depreciation posting
- Asset Maintenance
- Security and user authorisation
- Bin Management
- Billing Module
- Inward receiving process
- Masters
- Accounts Management
- Asset Acquisition and Flexi fields in Master Creation
- Asset creation with Flexi fields
- Auto depreciation posting
- Asset Maintenance
- Security and user authorisation
- Bin Management
- Billing Module
- Inward receiving process
- Masters
- Leads and opportunity tracking
- BOQ Vs Actual
- Budgeting and Analysis by Labour, Material, Overhead etc.
- Creation of Phases for each Project
- Option to capture project-related cost
- Profit Analysis by project
- Quotations and invoice Generation
- Auto Replenishment
- Day End process
- Discount Management & Multi-level user security and approvals
- Membership, Loyalty programs, Rewards and Gift Cards
- Pricing by outlet
Unlock the full potential of your business with CentraHub CRM - the ultimate solution for seamless growth and enhanced productivity.
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